Healthcare Organization Process Improvement Report Term Paper

Healthcare Organization Process Improvement Report - Term Paper Example Ontario Telemedicine Network is recognized as one of the major and largest telemedicine networks worldwide. Access to Medicare for hundreds of other health care locations and patients in the hospitals takes place through videoconferencing. Delivery of health care services, meetings, and education is greatly facilitated through the Ontario network for both professionals and patients (Tesson, 2009). The major aim of establishing a scorecard for this organization is to help it improve in the delivery of its services by realizing the weaknesses that exists within its structures and strategic plan. As a telemedicine organization, it is also necessary to examine its cost benefit effectiveness among other unnecessary interaction between patients and physicians; otherwise, such interactions that may be considered ineffective to be reduced. The internal process and systems is of great essence for establishing the weaknesses in the system that would require improvement. Process improvement in any health care organization is aimed at ensuring the efficiency of services offered. The telemedicine structure and system could be lagging behind in certain aspects of performances (Tesson, 2009). The use of a balanced scorecard targets a complete streamlining of the system in order to improve performance towards efficiency. Ontario Telemedicine Network has its services spread across the province, with almost 600 members. These include public hospitals, physician offices; Family Health Teams, medical and nursing schools, nursing stations, Community Care access Centers, professional organizations, LHIN offices, First Nations Communities, Public Health, clinics, educational facilities, and Long-term care homes. The top leadership of Ontario Telemedicine includes the Chief Executive officer, who is also a member of many boards of health care organizations